🔌 Breville Electric Kettle, 2.3L Capacity, Glass, Efficient Heating Review

The lid of the teapot opens spontaneously. The automatic switch does not always turn off the kettle after boiling water. I have to watch it all the time for security reasons. The two pins on top that hold the lid fell off and got lost somewhere. This device is unreliable and not worth the money I paid for. The customer support is the worst I have ever experienced. The chat on their site is always offline. The representative on the phone was clueless and didn't understand any jargon. She said…

This is my third kettle in three years but we use it several times a day so I understand they wear out. My problem is that the last kettle has two very small screw caps that keep falling into the water in the kettle. I informed Breville that this had happened and he was told to fix it by gluing the screw caps "with epoxy as it is non-toxic and also feed grade". Paying almost $100 for a kettle whose parts fall into the water and then being told I need to trace a specific adhesive to resolve the…

I had the same model kettle and loved it for five years but last month I noticed it was leaking. I should have paid attention! Because both the new kettle I ordered and the replacement Revain kindly sent me ran right out of the box. Leaks occur in two places: where the glass teapot makes contact with the base and through the switch. Of course, water leakage through the electrical connection is a safety risk. I have contacted Breville support directly but have not yet received a response. I will

I hate writing bad reviews. I'm only giving it 1 star because the people I spoke to in Breville were nice. As you can see from my title I have returned 2 teapots. The third broke yesterday just like the other two. I really liked the look of the teapot. I wanted to think that maybe I got a defective pair and since Breville replaced them with relative ease I gave them 3 chances. Unfortunately, they all broke in the same way: the handle at the top detaches from the connection, and when the water…

A few small design flaws in the usability of the product: The flat bottom platform design does not allow the kettle to be quickly returned to its original position . I have to rock the heavy cauldron left and right to put it on the pedestal. The water comes into contact with the plastic seal below. This is the gasket that connects the stainless steel base to the glass. The power switch does not return to the off position. Another branded model I had before conveniently turned off automatically…

I wanted a glass teapot with minimal contact with plastic. I bought this kettle in December 2017. I loved the fact that the water tasted so clean, boiled in a few minutes and clean up was easy. I only boil water that has been filtered by Zerowater. I had no deposits. Until May 2018, when the water boils, the lid opens and I only have to close it manually. One day I turned on the kettle but left. The water continued to boil until everything had evaporated. The next time I tried to use it the…

*****UPDATE******9. September 2016 I bought this product in March 2015. It lasted 18 months and then water started leaking through the switch just below the handle. Needless to say, the warranty has expired and I now have a useless piece of crap. I downgraded the original 4 stars to 2. ********************* The Breville BKE595XL is a pretty good kettle. I like the glass body, not only for aesthetic reasons (and looks lovely in the kitchen or on the table), but also because the Schott glass…