The ease of use, speed to setup calls for our customers as well as internal employees/customers using this phone system has been great! We are able solve any issues we have by simply going into call tures control panel (CPC) or through their support team when needed which makes it super easy not only from an admin standpoint but also customer service side too!! There isn't anything I dislike about CTP at all honestly because they really do everything you need them too without making your lifeβ¦