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Carmona Contact Center Review

1

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Excellent

Revainrating 5 out of 5  
Rating 
5.0
Customer Service, Contact Center Software

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Description of Carmona Contact Center

The program complex Carmona Contact Center is designed to organize the work of the employees of the Contact Center of enterprises whose telephone communication is built on the Panasonic KX-TDA / TDE / NCP / NS / NSX PBX.

Reviews

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Type of review

Revainrating 5 out of 5

Flexibility & Customization: Carmona Contact Center

The flexibility of using the phone system. The fact that you can control the system from anywhere. The system is very customizable, you can easily adjust the system to your needs. The fact that you can not access certain features in the system (like the voicemail system) when you are in the office. You must be in the office to access the voicemail system. I like the fact that I can access the system from anywhere. I also like the flexibility of using the system. I can easily access the system…

Pros
  • Abilityto keep track if people call into our contact center via mobile phones..or land line calls..and then make sure we follow up accordingly
Cons
  • I will keep silent