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Centivo Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.6
HR, Benefits Administration

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Description of Centivo

Centivo offers a coordinated benefits platform with the technology, network, claims processing, customer support, and population health management to fully administer health benefits for all or a portion of an employee population.

Reviews

Global ratings 3
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  • 4
    1
  • 3
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  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great experience with quick and reliable results

It is very easy access through both mobile devices as well has desktop browsers! I dislike that there isn't more help/training available when you first start using it? There are so many features in this system but they can be difficult at times figuring out how each one works together (and what does which). The main thing we like about centivosolutions was being able quickly pull up our enrollment info from any device without having multiple logins set-up across systems - also no need anymore…

Pros
  • You get used to everything pretty fast once training starts taking place; great support team too makes learning easier than other vendors i've worked with before, plus customer service reps know their product inside & outside!!! Great platform for all levels of technical skillsets needed by your staff members or representatives..even if not familiar wth technology..you'll learn along the way :)
Cons
  • I will keep silent

Revainrating 4 out of 5

Great experience - Easy site navigation

I love that they have options for different plans as well as auto-enrollment! The interface is very easy to navigate even if you are not familiar with online insurance platforms (which some people may be). We were able to enroll in our first plan within minutes by using this website. There isn't much to dislike about it. It's really great overall. If nothing else, we can use them if we need help signing up for other policies later down the road. My husband has had a hard time finding affordable

Pros
  • Very user friendly!
Cons
  • I don't really dislike anything about Centivo yet

Revainrating 5 out of 5

Centivo - A Great Way To Stay Organized

I like that it allows me to see my plan options in one place. It's easy to navigate and provides great service when you need help! Nothing really at this time but would be interested if there was more information available about how they can improve their online experience. Make sure your using the most up-to date version as some features have changed since previous versions. This is a good product overall, however, not much has been added since its release. We are able to stay organized by…

Pros
  • No complaints whatsoever sofar.
Cons
  • There are troubles