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Engage:Value Review

3

Β·

Excellent

Revainrating 5 out of 5Β Β 
RatingΒ 
5.0
Marketing, Demand Generation

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Description of Engage:Value

A Gift and Loyalty Card Software

Reviews

Global ratings 3
  • 5
    3
  • 4
    0
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

Great Platform For Engaging With Our Customers

I love how easy it is to use and how simple the platform is to navigate. I also like how it is a very easy to use and a user friendly. I dislike the fact that it is a subscription based service. I am not sure if it is because we are in the beginning stages of using it, but I think we will be fine with it. I think it is a great way for our company to engage with our customers and thank them for their business. We are able to send them gift cards and they can use them to purchase items from our…

Pros
  • This application provides allot value! Allows you do keep track off what your doing at any given time along wiith other important info about customer needs etc.The ability t o work remotely without anyone having issues knowing where everyone was or whats going down!! Love eveything !!!! :)
Cons
  • Some difficulties

Revainrating 5 out of 5

The most intuitive budgeting software I have ever been a part of!

I like that it is integrated with our accounting system, allowing us to see all of my customers' transactions in one place - which makes managing them very simple! Also love how easy this program works for new users so there are no issues getting started at first glance or after training. The interface could be more intuitive as well; however these problems have been addressed by adding an additional screen/tab where most functions can now easily accessed without having multiple windows open…

Pros
  • Customer service
  • Functionality / support team
  • Reporting options through Xpense Manager portal

Revainrating 5 out of 5

Fantastic tool designed especially as

Their customer service is excellent! I have never had to wait for them to respond to my email, even when they are on holidays. The entire team at Engage:value is very knowledgeable and helpful. You will not be disappointed with this software. We use it to manage our gift cards for our employees. It's easy to enter new card data, check balances, etc. Some of our customers prefer to do their own bookkeeping and accounting. It would be nice if you could export reports or download data into Excel…

Pros
  • Easy installation.
  • Good Customer Service
  • Excellent response times from tech support staff (especially Timo)
  • To add more , good documentation along withe product videos &
Cons
  • All fine