Header banner
Revain logoHome Page
fellafeeds logo

FellaFeeds Review

3

·

Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

View on AmazonView on ЯM

Description of FellaFeeds

Fellafeeds Digital Feedback App helps to enhance customer experience for the offline business like - Malls, Cinema halls, Airports and Hospitality Sector. We help these businesses in getting real-time actionable insights and analytics resulting in quick turnaround, faster response time, avoiding major PR disasters. Our platform also enables these offline businesses in connecting with their customers through online ads like Facebook, Google and LinkedIn and generate revenue using remarketing techniques. Our key clientele - GMR, Pacific Malls, Wave Cinemas, DLF Mall of India, Radisson, Fiitjee and 50+ other brands.

Reviews

Global ratings 3
  • 5
    2
  • 4
    1
  • 3
    0
  • 2
    0
  • 1
    0

Type of review

Revainrating 5 out of 5

User friendly tool for client satisfaction

The best part is that it has an option of adding multiple languages at one go so as not only can we receive feedback but also understand them easily in their language! I have been using this app since few months now & haven't found anything bad or dislike about anyone thing related with its use/service provided by team members working there!! You should try out if you are looking forward towards any such kind services which will definitely help your brand image alongwith user engagement levels.

Pros
  • User friendly interface, easy to navigate around.
  • Multiple options available for selecting different colors according customer wish
  • Easy access through all devices like smartphones etc
  • Very simple steps involved while posting feed content online via social media sites e

Revainrating 5 out of 5

User friendly platform - Quick and accurate results

1) Easy & quick way of receiving feedback from customers2). Allowing us easy track our service metrics3.) We can integrate it with various other third party apps4.). Great support team is at your disposal if need arises!1) There are some minor UI related issues which needs be taken care in future releases 2)."Fellas" have been more active than "Gals". 3)"In-app messaging feature should allow only one message per day."The best thing about this app that we realized during testing phase was its…

Pros
  • A complete no nonsense system for monitoring customer experience
  • Very good integration features (like FB, Twitter etc)
  • Intelligent tracking methods like user ID + username or email address+ time stamps
  • The pricing model works great.
  • Extremely smartly designed interface
Cons
  • There are disadvantages

Revainrating 4 out of 5

Review about Customer Feedback Tool

App is easy to use and simple to understand. It is very user friendly and helps to understand the customers needs. I recommend this app to all the business owners. The app is very user friendly and helps to understand the customers needs and requirements. The customer feedback is an important part of my business and this is the best way to understand the customers needs and requirements. I like how easy it is to use and I am able to see all of the surveys I have completed. I think I would like…

Pros
  • Very intuitive, great service that provides quick responses; Easy accesses features through home tabEasy navigation from homepage into desired informationFast response timeQuick uploadsAbility view data quickly
Cons
  • Some areas are vague or confusingSome tabs don't display until you click