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GreatCall Jitterbug Smart2: User-Friendly No-Contract Smartphone for Seniors, in Black Review

3

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Average

Revainrating 3.5 out of 5  
Rating 
3.3
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Details

Model NameJitterbug Smart2
Wireless CarrierUnlocked
BrandGreatCall
Form FactorTouchscreen
Memory Storage Capacity32 GB
Operating SystemAndroid
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Description of GreatCall Jitterbug Smart2: User-Friendly No-Contract Smartphone for Seniors, in Black

Large touchscreen makes it even easier to read. The 13.0 Megapixel built-in camera with flash has easy-to-use photo sharing. Simple menu organized in a single list with large letters and icons makes it easy to navigate. Our simplest smartphone ever!. Easy-to-use smartphone with exclusive features that are only available on the GreatCall network. Activate with GreatCall by phone or on the GreatCall website. No contracts or cancellation fees with dependable Nationwide coverage. Affordable, flexible plans with data as low as $17.48 A month. Award-winning, 100% U.S.-Based customer service and support. Turn your phone into a personal safety device with exclusive health and safety services.

Reviews

Global ratings 3
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  • 4
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Type of review

Revainrating 3 out of 5

Setup with Great Calls is disappointing

While the product appears to be a good, simple, easy to read and use mobile phone, the activation issue reviews are decent. I spent 1-2 hours on 4 separate calls to customer service and tech support. One person asked me to wait and then hung up. The last person from tech support helped, but the Great Calls solution is to set up activation and send in a replacement phone. It seems that what is needed is an easy-to-use mobile phone with an existing proven and reliable service provider. Great…

Pros
  • Stable results in testing
Cons
  • Not bad, but...

Revainrating 3 out of 5

JPEG files cannot be emailed

The purpose of this purchase was this phone's excellent camera. Unfortunately, all my efforts and technical support (using the phone remote control feature) to email the photos I took have been unsuccessful. It was also reported that there was a software issue with retrieving data and minutes used. I have a feeling that this can be achieved through a procedure that is not suitable for the elderly. The phone itself is perfect for the elderly or anyone else really. Greatcall's technical support…

Pros
  • Certified
Cons
  • Cable is shorter than other options

Revainrating 4 out of 5

Not for me; Not bad

First of all I would like to say that I work for one of the top 3 cellphone companies in the US. However, my company does not sell this phone or service. And I have no incentive to give positive or negative feedback. My opinion is my own and has nothing to do with my daily work. I say this because I want to be clear and also want to say that I have a lot of experience with mobile devices and services - almost two decades. take it how you want But I wouldn't - and wouldn't - give to an older…

Pros
  • Delivery was very fast
Cons
  • Long delivery