I like how easy it was for me, as an admin user with no technical skills or experience in coding at all, to set up this service from scratch! It's very intuitive - there are lots of videos that walk you through everything step-by-step (and they're really good too!). The support team were also great about responding quickly whenever we had questions/concerns. There isn't anything much i dislike other than maybe if there could be more documentation available online so people who have never used…