Pros
- Simplicity is what drew us in initially for mIRC; no unnecessary bells & whistles just function works right out of box
Cons
- There really isn't much downside since all features work well enough without any glitches whatsoever
MiaRec Review
1
·
Very good
Rating
4.0
Customer Service, Contact Center Software
Description of MiaRec
MiaRec is an integrated all-in-one solution for Call Recording and Workforce Optimization in contact centers and business environments.
MiaRec’s solutions offering includes Call Recording, Screen Capture, AI-powered Score Cards, and Analytics.
In this new world of collaboration, companies worldwide rely on MiaRec to optimize business processes, resolve customer disputes, comply with regulatory requirements, and increase productivity. MiaRec is ideal for managing contact center environments and recording general business conversations for compliance, legal protection, and customer service improvement. MiaRec provides a 360 degree view into the customer experience, insuring the voice of the customer is heard and the best service is offered.
The results? Increased productivity, efficiency and optimization, higher customer satisfaction, and excellent customer experience.
Connect with us on LinkedIn and @MiaRecInc on Twitter.
