I like how easy it is for our IT department to manage this product, as well as all of their other products. It gives us an overview of everything in one place, which makes management easier than if we had to look at multiple places. The only thing I don't really love about this system is that sometimes you have to wait to get your alerts back from them after they are sent out. If there was more information given before they send it out, then maybe people would be less frustrated when they…