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Primary Insight Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.4
Business Services Providers, Expert Networks

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Reviews

Global ratings 3
  • 5
    1
  • 4
    2
  • 3
    0
  • 2
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  • 1
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Type of review

Revainrating 5 out of 5

Great tool and platform used by my team daily

I like how it gives you an overview of what is going in your business, where there are gaps that need to be filled with new systems or processes etc., as well has giving me ideas for improvements/refining existing ones! There's nothing really at this stage which i dislike about primary insight but maybe if they could do some more integrations into other software packages (such as Salesforce) then we would have one place from start-to-finish instead? It makes life easier when everything can fit…

Pros
  • The ability yo see reports easily / quickly
  • Allowing my team easy access without having them log onto different applications each time
Cons
  • There are nuances

Revainrating 4 out of 5

Best Customer Service & Quality Products

I have been using this product for over 7 years now! They are always here to help me with my questions, they respond very quickly when contacting them via email or phone call (sometimes during business hours), their customer service is top notch - friendly knowledgeable people who really care about your account's success!! If you want an online marketing tool that will give it all back 100x then look no further than PIA. The benefits of having such great tools in one place like PIAs services…

Pros
  • The customer service, the product, and the team behind the product
Cons
  • I would say the downside to the product is that we cannot take a break at any time and log back in whenever we want

Revainrating 4 out of 5

Best Customer Management Software Out There For Small Businesses

The best thing about this software is that it has all of my customer information in one place, so I can see everything at once! It's also very easy to use for any level user - even non-techies like myself were able fix their own issues within minutes (and they're not computer savvy). We've been using primary insight since we started our business almost 5 years ago now & have had no problems with them or anything else related as well. They are always there if you need help which makes me feel…

Pros
  • They're constantly updating the software & adding features
Cons
  • Nothing really as this seems like a fantastic company and have had no issues whatsoever