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Serfy.io Review

1

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Very good

Revainrating 4 out of 5Β Β 
RatingΒ 
4.0
Customer Service, Field Service Management

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Description of Serfy.io

Serfy's field service management software is used throughout the United Kingdom and the globe it's a job ticket scheduling process made easier and made modern.

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Type of review

Revainrating 4 out of 5

A great app and really helpful tool

I like that we can see all of our jobs in one place, so if there are questions about what to do next or when someone will be back with an estimate then they're right at hand! It would also help us manage how many people were working for each customer as well making sure no-one was doing too much work without being paid properly (managing hours). Sometimes some things don't sync between devices/machines but this seems minor compared against everything else going good - just make useable apps…

Pros
  • Ease off entering job information.
  • The ability track who is assigned specific tasks within any given project allowing easy monitoring by management through assignment tracking system; especially helpful during times such COVID19 lock down period
Cons
  • Limited access control options
  • Would have liked better security settings