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SpringBIG Review

3

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Very good

Revainrating 4.5 out of 5  
Rating 
4.7
Marketing, Demand Generation

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Description of SpringBIG

springbig is the leading provider of SMS and Loyalty Marketing solutions for cannabis dispensaries and brands. Our platform includes a host of tools that allow you to automate and target your campaigns all while staying compliant with all local and federal laws.

Reviews

Global ratings 3
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Type of review

Revainrating 5 out of 5

My Text Marketing Company Review - Best Automated Messaging Solution

The best part about this software, it has helped us increase our revenue by over 25% in only 3 months! We are able to send out text messages automatically without any human intervention required which means we can scale up faster than ever before!! I wish there was more flexibility when sending texts but overall great product so far. It's been easy managing my customers database using their mobile app as well. Customer service support from big blue team always responds quickly especially…

Pros
  • Easily accessible for all users
  • Very user friendly interface that is simple enough anyone could use.
  • Great pricing structure compared with other competitors
  • Easy integration between different platforms such FB Messenger etc
Cons
  • I don't really have any dislikes about this, everything is just fine

Revainrating 4 out of 5

Excellent Customer Service!! Highly Recommend

Great support. Great software and they are always very easy to get a hold of. Sometimes you have to wait a little bit for a response but all in all they are very helpful and responsive. The software sometimes gets outdated though. I wish they were more consistent with keeping up with the times. I would definitely recommend trying out the software. They really do what they say they are going to do. They are always very quick to respond to any questions and concerns. We are able to manage all of…

Pros
  • Customer Service is Amazing!!! Very friendly staff.
  • Easy To Use interface & navigation system allows new users/employees ease into learning about program without much hassle or confusion,
  • Comprehensive Reporting Capabilities help managers better understand business trends

Revainrating 5 out of 5

Excellent customer services and extremely helpful

The ability in which I can create my own campaign, edit them as needed then send it off into action! There are so many different ways one could use this service but if i had specific needs not listed here there was always someone able/willing enought help me get what we wanted done! Nothing really stands out at first glance however once used they become very user friendly (even though some things require training). My main concern right now would be how easy or hard their support team responds

Pros
  • Also allows much room within scope since nothing is
Cons
  • I will keep silent