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talvala surveillance Review

1

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Very good

Revainrating 4 out of 5  
Rating 
4.0
Customer Service, Contact Center Software

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Description of talvala surveillance

Talvala Surveillance is a compliance monitoring product, it combines an advanced speech-to-text transcription engine with alerts generation for a revolutionary 2-in-1 surveillance speech analytics solution.

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Type of review

Revainrating 4 out of 5

Highly recommended for individuals and businesses alike

The ease of use has been one of my favorite features about this software! I like that you can train your system to learn new words as well as phrases in order to reduce false positives later down the road. It's also nice how easy they make training their systems by just using Google Translator or typing out simple sentences into google translate, etc. However, sometimes there are minor issues where some text doesn't get transcribed correctly (sometimes even multiple times). But overall not…

Pros
  • Easy user interface
  • Great Customer Support
  • Reliable service for video capture & transcription services
Cons
  • Video audio quality is usually low due poor lighting within rooms
  • Occasionally gets very long delays between videos