The support team was very helpful, they quickly picked up what I needed and built it out right away. It's been running for about five months now with great results. They were also quick at getting me set up using some tools that others took weeks or even longer to get setup correctly.
Nothing so far! Their pricing seemed fair considering how much time you have access to their system (they had free options). If your looking for an easy way to have someone monitor security issues and fix them in