Review on Konsept by Nick Kasilowski

I like that Konsept has a very comprehensive reporting tool. It's helpful for the team to get a real sense of how things are progressing. There are some features that are not quite intuitive. The support department can be slow to respond to tickets, and when they do respond it may take longer than you'd expect. Also, there isn't any way to integrate with other ticketing systems. If you're looking for a ticketing system that will help you manage your projects, this is probably what you're searching for. It has helped us better track our progress in projects and identify where we might need additional resources.