I purchased this product as a donation to a local animal shelter. I was satisfied with the quality. The only complaint I had was the delivery. Not sent on time. It wasn't the holiday traffic. When I checked the progress (repeatedly), I found that the shipping label was ready almost immediately, but the item had not been sent for delivery. I received the item 5 days after the guaranteed delivery window. (No explanation was offered for the delay.) It was also the first day I was able to cancel an order. Honestly I would cancel the order. Again, I have no complaints about the quality of the product, just the customer service.
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