I was pleasantly surprised with the customer service I received from Yeokou. I originally bought the medium and unfortunately it was too small. I emailed them straight away as they requested and you can believe I got a response from them within 1 hour. They not only sent me a larger size but also asked me to give the strap to a family member or friend. Amazing is all I can say. Thank you YOKOU, you really made me smile before the holidays and my sister-in-law who got a smaller sweater. We LOVE them both! Janet T Wisconsin
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