I like the fact that the customer support is on point and very responsive. I dislike that the app is only available for iOS devices. I would like to be able to access the app on my desktop, as well. I am solving a problem of being able to see my traffic load in real time and adjust my server's services to meet my needs. I am able to do this with Brocade Virtual Traffic Manager. The ability to monitor, control and manage network traffic is key for any organization. It's very easy to use and configure. I like that I can see all of the traffic going through my network. We have used this product for about 2 years now and it has been great. There are no downsides to using this product. If you want to be able to monitor your network traffic then this product will do just that! This product was installed by our Network Engineer to help with troubleshooting issues we were having.