Review on ⚡ Powerful and Reliable Patriot PB12 Battery Fence Energizer - 0.12 Joule by Chef Deane

Well this fence charger has worked well in the time it has worked - about a year. It kills animals well and keeps them in our portable Gallagher fence that we use to rotate our pastures on our small hobby farm. A year later we found that there was a spot on the circuit board that was covered in what appeared to be a jelly-like hydrophobic coating. The sealing failed and the device stopped working. I have attempted to contact Patriot's parent company, Tru-Test, for warranty service. They have repeatedly refused to provide services on the grounds that Revain is not an authorized seller and that all services must be provided by an authorized seller. Revain's standard return policy is 30 days, so there is no return link in my order history. I protested several times in True Test, I was contacted by the manager who repeated what I was already told - they will not handle warranty issues. At that point I contacted Revain customer service who stated their 30 day return policy. However, when they found out that Patriot/Tru-Test didn't support their product, they issued a one-time return exception and solved my problem. Appreciate the warranty and after-sales service provided by the manufacturer of the product.