I give this product 5 stars because of the customer service. They contacted me and asked how the product works for me. The sound quality was okay, but I had trouble connecting to my Samsung 10 Note+. It was an accidental increase or decrease in volume, which was a little annoying. The company agreed to send me another cable. This had a thicker cord and was in two parts. The second cable has much better sound quality and seems stronger than the first. I am very satisfied with the second cable.
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