It's easy for me as I am able to use it without any problems at all! The support feature is quite good too because they are always there if you need them through their online chat or emailing system which makes things much easier than before when we had no way of contacting customer service unless by phone call. Nothing really bad that i dislike about this software so far but maybe one thing would be sometimes after saving an attachment from webmail into my mbox folder its not showing up in outlook until later time (sometimes even minutes). Other then that everything else has been great till now since using mail wizard with gmails account!