I used it literally once, it charged my toothbrush. I have a Philips Sonicare HX6250 that is listed as compatible. This rating is 4 stars but if it doesn't work then it probably damaged or broke mine, if you lost your charging pad or yours isn't working call Philips instead and ask for a new one or just buy a new one , if it's a new one I ordered, the work doesn't work, I buy a new toothbrush and take better care of it, but now I warn
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