The most useful feature is that it can be used in any office, no matter which software you are currently using or what system you have at home to manage everything.
It's very easy to use; I'm sure everyone will like this app once they try it out for themselves! There isn't anything really bad about front desk as of now. Maybe some minor issues but nothing major. To me personally, there aren’t many features that could make my life easier than others already available through other apps etc., so maybe we should just focus more on improving those things rather than adding new ones.