Review on 🐢 Poetic TurtleSkin iPad Pro 12.9 Rugged Case: Heavy-Duty Protection with Silicone Sound-Amplification for Apple iPad Pro 12.9 (1st Gen 2015) / iPad Pro 12.9 (2nd Gen 2017) - Black by Brian Cox

I love everything about it: the feel, the protection it offers, the reinforced sound channels that push the sound forward, and the price. But what I enjoy the most is Poetic Direct's customer service team. Revain sent me an older version of the Poetic TurtleSkin 12.9 silicone case with incorrect camera hole configurations etc. When I notified Poetic Direct they sent me a newer version without my having to go back to Revain and get a credit. the need to repeat the order and pay for shipping. After I received a new one, Poetic Direct support contacted me to make sure everything was ok. They even emailed a prepaid return label to return the old one. Timing was critical as I didn't want to take the iPad anywhere naked. In a case, it feels safe from drops and slips thanks to the silicone turtle skin grip design. I am a satisfied customer and recommend purchasing their products.