I ordered two cushions, green and blue. Blue first arrived Thursday in clear, sealed packaging. The label was attached and the front buttons were tightened. The green one arrived two days later on a Saturday and was not in a clear sealed package, the tag was there but torn and the buttons were stretched out as if to be worn around the neck. There was a very slight smell, so the cover is now in the wash. I don't have time to return it as I'm leaving today. The blue is perfect and I love it! Green not so much. Had I known they could send me a 'used or returned' pillow, I would have bought a similar pillow from someone else.
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