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New Zealand, Wellington
1 Level
696 Review
60 Karma

Review on ADXCO by Daniel Casper

Revainrating 3 out of 5

A Poor Online Shopping Experience with ADXCO

I was dissatisfied with my shopping experience at ADXCO despite being an expert in DIY and party organizing. Although they do have a large selection of things, I thought the quality was poor and not worth the price. In addition, I had a hard time navigating their website and found myself spending a lot of time looking for what I needed. The checkout procedure was very difficult, and I made a number of mistakes. Additionally, their customer service was ineffective and seemed uninterested in resolving my issues. Due to the sluggish shipping, I received my products much later than anticipated. Overall, I was dissatisfied with the website's usability, customer service, shipping, and product quality. I won't be shopping there again and won't suggest it to anyone.

Pros
  • Outstanding customer support and prompt shipping.
Cons
  • There are no brick-and-mortar stores where customers can shop in person.