I purchased this product on 11/17/2017 and it stopped working on 2/16/2018.I only used this product as instructed and I have a 17 yr old cat who weights less than 7 pounds. The pad continues to power up and the display shows temperature, however, it no longer produces any heat (no matter what I do). Prior to this failure, I would've rated this product 5 stars, but I won't risk my money again by purchasing from this company.
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