The ease of use of SCCM. It's so easy to set up and deploy applications for users that you need to track. You can't configure everything to make it ideal, but you can get close enough. As mentioned in other reviews, the reporting capabilities are not as robust as some competitors. This was one of my favorite aspects of using Waha Upa. There were several features I liked about Waha Upa, but the reporting capabilities are what really made me stick with them. I didn't want to have to go through a lot of time setting up reports; I wanted to just click a button and get the report I needed right away!