Header banner
Revain logoHome Page
Joe Glass photo
1 Level
1353 Review
57 Karma

Review on JTEK DATA SOLUTIONS, LLC by Joe Glass

Revainrating 5 out of 5

Wonderful Customer Service & Outstanding Expertise

The team is always willing to listen to our needs and work with us to solve them. They are very responsive and will go above and beyond for you! I have been working with this group since 2012 when we started using their services at my previous employer. Their customer service has never wavered from good to great over all of those years. We've had some bumps in the road but they have worked through it as needed. I would recommend them highly if you're looking for someone who is dedicated to helping you meet your business goals. Our main goal was to migrate data from an old system into a new one so that we could begin capturing more accurate information about customers. This allowed us to make better decisions regarding what products/services were best suited for each individual user.

img 1 attached to JTEK DATA SOLUTIONS, LLC review by Joe Glass



Pros
  • Team went well past expectations by providing extra resources such remote access or assistance during non office hours without additional cost incurred either way which goes against general "business logic" where things like travel & attendance reimbursement get charged back even though there's no real effort
Cons
  • I will keep silent