The predecessor bought the 8 inch version from the same manufacturer and decided to upgrade another shower with this 12 inch version. Unfortunately the 12 inch shower head I received appeared to suffer from a manufacturing issue which resulted in me having to return it. (The original showerhead box was also slightly torn, which I believe was an earlier return.) However, the 8" version works great, so I'd like to think that the 12" version I received is a anomaly was. I hate returning items but I had no choice with this purchase.
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