Review on 1byone Wing Amplified Outdoor TV Antenna - Long Range HDTV 📺 Antenna for Attic/Roof with Enhanced VHF/UHF/FM Reception, 20 Feet High Performance Coaxial Cable by John Brazington

*updated 02/02/20211 ByOne excellent customer service - they sent me a replacement part and it got to me yesterday. Unfortunately, the antenna didn't work for me - either because of my location or because of a device defect, one can only guess. In any case, I've increased my overall rating from one star to three because of the customer service. I bought a 1byone Wing Amplified Digital HDTV antenna to save money by eliminating expensive cables. Assembling the components isn't too difficult, but unfortunately the amp didn't work. When the coaxial cable from the antenna is connected to the amplifier, the power LED will turn off. The LED lights up when you pull it off. As a result, the device did not work as advertised. I emailed a week ago to the email address listed in the product documentation that came with the antenna and received no response. I then called the service hotline and spoke to a representative. It indicates that a replacement amplifier is being shipped. I hope to get a replacement soon, otherwise I'll send the device back. I will update this review after the solution.