This is the second can of Arctic Berry I have ordered from Revain. I usually order from an authorized Eminence retailer. This product costs $90 from Eminence and about $50 here. The substance in the jar had the consistency of a lotion, not a cream. I have purchased this from Eminence before and could tell there is a visible difference. It's definitely thinner here. When the first jar arrived I accidentally dropped it while removing the lid from the jar and a third of the "lotion" spilled out of the jar before I could pick it up. . I knew something was wrong here. It was so thin it didn't last long either. When in doubt, I agreed with them and accused the Eminence of a one-off mistake. Then this week came this second jar and I opened it very carefully not to let it fall off and of course the consistency of the cream is "lotion". I contacted Eminence and confirmed that the consistency should definitely be thick and not runny. So I'm returning this second can and buying it from an authorized Eminence retailer for them to support in the future. I love Revain but there is definitely something wrong with this product. You take it back and give me a loan. That's why Revain is so good! I buy from Revain often and have never had a problem with product quality.
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