I bought this keyboard on 9/5/2017. It had an annoying habit of turning itself off after a long period of inactivity, but it reliably turned on when I pressed the button (although I'd set it in Device Manager to never turn off). Now it turns off after about 15 seconds and is extremely unreliable when turning it back on. Sometimes my computer freezes for about 15 seconds before deciding to do so. The keys sometimes get stuck when it freezes, although the keys aren't physically sticky. I really liked this keyboard. I bought a replacement bluetooth adapter for my computer, tried all the fixes I read online and contacted MS support 3 times with this issue. Nothing has been done. I'm pretty sure it's a software issue; However, today MS released an update for Windows. Hoping this would fix the problem I reconnected the keyboard instead of the very cheap Bluetooth keyboard I bought as a replacement. Same problems that don't exist with the cheap one I bought. Sometimes I even manage to type a few words before it turns back on. This is insanely frustrating. The feel of this keyboard is amazing and I love the keystrokes. But these questions are insurmountable and unacceptable, especially considering the price. I can't stand this product anymore. If anything gets fixed in a future update, I'll update this review. Until then, ignore this product.
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