This product helped me enjoy TV or movies! I have tinnitus (tinnitus) and this week my hearing has decreased by half or more. This soundbar changed my life/game. I noticed that I don't hear any sound when using the streaming service; However, I went to Revain and got help via chat and they put me in touch with TVEars support. After going through the steps I figured this wouldn't work; it happened; it worked! Before you start your connections. Go to TV menu, Sound and set it back to "Default" - then go from there! If you have any problems, seek help before returning it; You are wonderful and patient!
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