The ability for it integrates with other products that we use such as Salesforce Marketing Cloud & Hubspot CRM (integration was one of our key requirements). Some features are more difficult than others but they do have good support team around them so this is not too much work when you need some help or guidance along any path in using their product - which can be quite complex! We didn't find anything really bad about ovaledge at first glance though I would say if there's something specific then reach out directly via email/phone call rather through forums etc because its customer service could definitely improve here!! 1) Data Integration2.) Easy access3.).