Review on Moen 3669EP Showering Acc - Core Eco-Performance Handheld Showerhead with 69-Inch Hose & Slide Bar, Chrome by Gabriela Warner

We bought these in oil bronze to replace the old model we had for 13 years. I thought it would be the same but when we unpacked it I realized there was a lot of plastic inside. The parts that attach the board to the wall are made of plastic and look like oiled bronze. The shower head itself is very light and also made of plastic. The "metal" hose is also very light. The old Moen we had was all metal and MUCH better quality. I am shocked at the lack of quality of the new one. It was $369.99, terrible value for money. I don't understand how Moen can be proud of their top notch quality and still sell this product. How are you supposed to be able to remove hard water from a plastic surface without scratching it? Terrible product.