This printer is very different from the previous printer we used. It's well made and extremely easy to set up when connected to a computer via USB. We use our ID card printer from our access security system and needed a compatible one and for the price it was the best option available. We've been using it for almost two months, no problems. There was only one card we printed that had the black turn dark purple in its section, but it printed fine after the second print, so the problem was most likely the ribbon, not the printer since then. There was only one problem and we have already printed almost a hundred cards. We didn't use the software that came with it so I can't comment on that, but if you already have a system/software that requires a badge printer this is a great buy.
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