
This is normal. I had a Logitech Smart Keyboard case with my previous iPad Pro and loved it. I hate that Apple redesigned the smart jack so you can't get anything other than their own keyboard case that uses it. It's frustrating to have a keyboard that isn't really part of the case - it moves around a lot. Doesn't always start properly and you have to press a key a few times for it to start. I received the pink case and it almost immediately has a few scratches on both the case and the keyboard. The battery life is just ok. We hope that more better quality products will be released for this iPad soon.

Logitech iPad Keyboard with Lightning Connector in White - Wired
11 Review

π MoKo Universal Foldable Keyboard - Ultra-Thin Wireless Keyboard for iPad 10.2/9.7, iPad Air 4, iPhone 12 and More - Portable, Compatible with iOS, Android, Windows Tablets
11 Review

Enhance your iPad Air π» 4th Gen with our Backlit Keyboard Case
11 Review

Logitech Tablet Keyboard for iPad 1st-4th Generation and iPad Mini
11 Review

10.1" Tablet HUAWEI MatePad T 10s (2020), 4/128 GB, Wi-Fi, deep blue
61 Review

Microsoft 365 Family, security key, multilingual, users/devices: 6 pts, 12 months
91 Review

10.1" Tablet HUAWEI MediaPad T5 10 (2018), 3/32 GB, Wi-Fi + Cellular, Android 8.0, black
49 Review

8.3" Tablet Apple iPad mini 2021, 256 GB, Wi-Fi, pink
28 Review