This is a good tool when it comes down to integration between different systems in which I am using this product as well. It has helped me solve one problem that was quite hard at first but once solved all other problems have been easy too deal wtihout having any issues whatsoever from my end! There are no downsides if anything its just an amazing service provided by them!! Nothing really so far nothing i would say about their services or products they provide us with!! If there's something wrong please let me know otherwise keep up your great work guys. You can't go wrong here!! Its very useful software indeed. !