Review on Natural Winsome Baldwin Bed Tray by Nicholas Erickson

This tray looked very promising - great reviews, quality bamboo material, love the installation, it arrived with no damage to the packaging but unfortunately this morning I went to install mine first use I set the tray up so it could stand at a slight angle - I could tell it felt very fragile and wasn't properly supported. I looked and saw that one of the two hinges was completely stripped off. Very unfortunate as I was hoping to get plenty of it while working from home. I called the company's customer service number and it sounded like a modem - not a working number. Revain also does not return calls to the support team. plugged in!