The best thing about Jsonic was its ability to automate our entire IT department which helped us in reducing cost as well as time taken for any task or job done within organization. I am not happy because it has stopped working suddenly without any notification from their side. They should have at least given some notice before stopping service like what they did recently when we signed up for trial account. We were solving many problems faced by my team members who used this software daily along with other tools such as MS office etc.