Update: I have changed my rating from one star to five stars. After I submitted the first review, I was contacted by representatives of the company. They were really concerned about my experience and worked hard to resolve the issue. Your customer service is by far the best I have experienced in a long time. I'm very happy to continue using the stylus as it's still the best I've come across. I highly recommend this product and the company. Rohling, we're doing great, I had no problems with it. However, these replacement tips are defective, with the plastic disc coming loose within a day or two of use. I don't use the stylus any other way. Unfortunately I missed the 30 day return period. I love the pen but my first experience of changing the nibs was terrible.
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