I like that they do all kinds from basic computer repair up through more complex problems such as network issues or system performance related items for both home users & businesses alike! They have great customer care too!! Nothing at this point but everything has been exceptional so far with them (knock wood).
It's not cheap though which makes me think twice about calling around when there are other companies offering cheaper rates elsewhere online if needed/wanted. We've used their computers since we first started having children years ago now - no complaints ever here either way.