The digital assistants are always available to help me solve any problems I have. They are very knowledgeable and helpful! I love that they are always willing to go above and beyond to ensure my business is running at its best. Nothing at this time. I haven't experienced anything I dislike yet. I am still in the process of learning how to use all of the features. I would recommend Bottleneck to anyone looking to hire virtual staff. I have been able to get everything done with the assistance of Bottleneck's digital assistants.