Review on ๐ Enhance Collaboration with Plantronics SAVI 8200 Series W8220-M Wireless DECT Headset System: Skype for Business Certified by Barbara Ortega
Unable to mute - Turns off by itself
Overall I'm pretty happy with this headset, but it has one fatal flaw: About a quarter of the calls I can't mute myself because the headset is on mute , as soon as I turn it on. This also happens when I use a mouse and turn off the sound on my computer. The problem only occurs with Skype. I tried getting technical support from Poly but they were only interested in whether the specific unit I received was defective. An internet search shows this to be a common problem and as I only have the problem when using Skype they have determined that this is not the case and will not even offer a refund.
- Feels good
- Crumpled packaging
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