I like that it is very customizable for my business needs! It allows me to have control over all aspects of our workforce including scheduling/payroll as well as providing access from anywhere in the world. There are some limitations when using this software compared to other competitors (i.e., no mobile app). The customer support can be hit or miss at times but overall great experience working with them so far!! We use clearpath work force management system mainly because we were able to customize everything specifically for our workflow process.