This drum arrived quickly, although not as quickly (by a day) as expected. I don't blame the company. We're quite remote so I tend to doubt optimistic delivery forecasts. The drum was well packaged and easy to install. So far it has worked great for less than 1/3 the OEM price. Since the manufacturer's recommended solution to the problem I encountered was "Try this (replace the toner), then try this (replace the drum unit)", the experimentation was a lot less painful.
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