The best part about this product was it's ease of use for our testers who were new at their jobs! It allowed them to get used to using QA tools without having any training or experience with software quality assurance/testing. Also we could not find enough support from the team when needed so far. We are solving all those problems now by creating more features like integration tests etc which will help us create better reports as well. This tool helped me solve my problem while working remotely because I am located away from office but still had access to everything that needs approval before deployment. So there nothing much i dislike so far other than some minor bugs here and there but they have been fixed within few days itself. For remote work purpose its great since you can easily run your scripts even if you're miles apart from each other. You don't.