I chose this one based on the reviews, although I saw a lot of bad reviews there were many more good ones. My daughter wanted this because of the multiple pockets and style. Overall the styling was pleasing and the material seems solid, as do the zips, at least for now. The shoulder straps have good padding and the top strap also has plenty of padding and is very durable. This is the main method of lifting it to get in and out of the car so I appreciate the extra padding as her backpack is quite heavy. My daughter used it for exactly 1 week. This afternoon she went to put it away and the telescoping handle wouldn't come out. It wasn't what I expected. I figured it would break or the handle would snap off beforehand. I bought insurance thinking I would need it in the future but I didn't even have to use it because it's valid for a week and I'll come back for a replacement. . Hope the replacement lasts longer. I would still recommend taking out insurance. It will likely be needed for any wear and tear in the future. I'll probably update later with backpack replacements
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